Legal
Terms & Service
These Terms & Conditions explain how ScaleMint provides its services and outline the responsibilities of both ScaleMint and its clients. By using our website or requesting our services, you agree to these terms.
1. Introduction
Welcome to ScaleMint. These Terms & Conditions govern your use of our website and the digital services we provide. Our goal is to maintain a transparent, professional, and trustworthy working relationship with every client.
By accessing our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. About ScaleMint
ScaleMint is a digital marketing agency established in March 2026. We provide services including website development, search engine optimization (SEO), Google Ads, Meta Ads, social media marketing, graphic design, video editing, and AI-powered digital solutions.
As our services continue to evolve, we may introduce additional solutions that align with our mission of helping businesses achieve sustainable digital growth.
3. Services
ScaleMint currently provides services including:
- Website Design & Development
- Search Engine Optimization (SEO)
- Google Ads Management
- Meta Ads Management
- Social Media Marketing
- Graphic Design
- Video Editing
- AI-Powered Digital Solutions
- Digital Strategy & Consultation
The availability of specific services may change as our business continues to grow.
4. Project Workflow
Every project follows a structured process to ensure quality and transparency.
- Initial Discussion
- Requirement Analysis
- Proposal & Quotation
- Project Approval
- Advance Payment
- Design & Development
- Client Review
- Revisions (if applicable)
- Final Delivery
- Ongoing Support
Project timelines may vary depending on the complexity of the work and the client’s responsiveness.
As our services continue to evolve, we may introduce additional solutions that align with our mission of helping businesses achieve sustainable digital growth.
5. Pricing & Payments
For projects with a fixed quotation, a 10% advance payment is required before work begins.
If the complete project scope cannot be finalized at the beginning, ScaleMint may request an advance payment between ₹2,000 and ₹5,000, depending on the project’s complexity, estimated timeline, and initial work required.
For long-term projects or ongoing digital marketing services, monthly retainer plans may be offered based on mutually agreed terms.
The remaining payment schedule will be communicated before the project begins.
6. Revisions
Reasonable revisions related to the originally approved project scope are included during development.
Requests that introduce new features, additional pages, significant redesigns, or functionality outside the approved scope will be treated as additional work and may require a separate quotation, revised timeline, and additional charges.
7. Client Responsibilities
To ensure smooth project execution, clients agree to:
- Provide accurate project requirements.
- Submit required content, images, branding materials, and access credentials on time.
- Review submitted work within a reasonable timeframe.
- Provide clear feedback during the project.
- Complete payments according to the agreed schedule.
Delays in providing required information or approvals may extend the project timeline.
8. Project Timelines
Project completion timelines depend on several factors, including project complexity, client feedback, revisions, and third-party services.
ScaleMint will make every reasonable effort to deliver projects on time but cannot guarantee delivery dates when delays are caused by client-side requirements or external service providers.
9. Support & Maintenance
ScaleMint provides one year of technical support for the originally delivered website and its existing functionality.
This support covers issues related to the delivered work, including bug fixes and technical assistance.
Any additional features, modifications, or newly requested work after project completion will be charged separately.
All newly completed additions include 30 days of support from the date of delivery.
10. Intellectual Property
Ownership of the final project will be transferred to the client after full payment has been received.
Until the agreed payment is completed, all designs, source files, website code, graphics, strategies, and related project materials remain the property of ScaleMint.
11. Portfolio & Marketing Rights
Unless otherwise agreed in writing, ScaleMint reserves the right to showcase completed projects in its portfolio, website, presentations, social media platforms, advertisements, and other promotional materials.
This may include publicly available screenshots, project descriptions, branding elements, and completed deliverables created by ScaleMint.
Confidential business information, login credentials, proprietary data, source code, financial information, or any private client information will never be shared without the client’s written permission.
Clients who require complete confidentiality should notify ScaleMint before the project begins.
12. Third-Party Services
Some projects may involve third-party services such as hosting providers, domain registrars, payment gateways, Google services, Meta platforms, plugins, APIs, or software provided by external companies.
ScaleMint is not responsible for interruptions, downtime, policy changes, or technical issues caused by these third-party providers.
13. Limitation of Liability
While ScaleMint strives to deliver high-quality services, we cannot guarantee specific business outcomes such as rankings, sales, revenue, leads, or advertising performance, as these depend on multiple factors beyond our control.
Our liability shall be limited to the value of the services purchased by the client.
14. Project Suspension & Termination
ScaleMint reserves the right to suspend or terminate a project if:
- Required payments are not received.
- The client remains unresponsive for an extended period.
- The client requests activities that violate applicable laws or platform policies.
- The working relationship becomes abusive, threatening, or unethical.
Likewise, clients may terminate a project in accordance with the Refund & Cancellation Policy.
15. Confidentiality
ScaleMint respects the confidentiality of all client information.
We will not disclose confidential documents, credentials, business strategies, or proprietary information to any third party without prior written permission, unless required by law.
16. Changes to These Terms
ScaleMint may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations.
The latest version will always be available on our website.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our official communication channels available on the Contact page of our website.
Still Have Questions?
Yes. These Terms & Conditions apply to all services provided by ScaleMint unless a separate written agreement has been made for a specific project.
A project begins after the project requirements are confirmed and the required advance payment has been received.
Yes. However, any new features, additional pages, or requests outside the originally approved scope may require additional charges and an updated project timeline.
Project timelines may be extended if required content, approvals, or feedback are delayed by the client.
Ownership of the final deliverables is transferred to the client after the agreed payment has been completed in full.
Yes. Unless confidentiality has been agreed upon in writing before the project begins, ScaleMint may showcase completed projects in its portfolio, website, social media, and promotional materials. Confidential information will never be shared without permission.
No. While we follow industry best practices and work towards achieving the project's objectives, we cannot guarantee specific rankings, sales, leads, or business outcomes because they depend on many external factors.
ScaleMint provides one year of support for the originally delivered work. Any newly added paid features include 30 days of support from their delivery date.
Yes. We may update these Terms & Conditions as our services, business operations, or legal requirements evolve. The latest version will always be available on our website.Yes. We may update these Terms & Conditions as our services, business operations, or legal requirements evolve. The latest version will always be available on our website.
If you have any questions about these Terms & Conditions, you can reach us through the contact information provided on our Contact page.